The Level 5 Training Program

Originally developed by Edi Osborne* at Mentor Plus and taught live to thousands of accountants in North America, the program was designed to give accountants the tools they needed to deliver the kind of repeatable, value-added services their clients crave.  

This training, now available online and licensed for use by Geni Whitehouse at The Impactful Advisor, takes accountants from their traditional service offerings at Level 1 to continuous improvement at Level 5, enabling accountants to move their clients from hindsight to foresight.  

The online training includes everything you need to sit down and begin working with your clients immediately.  Course graduates have changed their practice and seen increased revenues by using just one of the more than 100 tools. 

“I look forward to learning more from you in 2024. You’ve made a huge impact on my firm and on my clients this year, so thank you from the bottom of my heart.” - Jonathan Godwin, CPA & Level 5 Graduate 

How does the online training work? 

The more than 100 tools are divided into levels with introductory conceptual videos in each main section plus tutorials, downloadable documents, spreadsheets, and even presentations which are licensed for use by you.  The training can be taken at your own pace with access to the videos available for as long as your subscription is current.  These tools are designed to help you gain a new mindset, provide you with a new skillset, and leverage new tools in helping your clients achieve their business goals.  At the completion of the training, you are eligible to take the Level 5 Certification Exam to gain certification. (This can be extended to the AIA (Accredited Impactful Advisor) certification for those who are looking to extend the training beyond the course.  

The Level 5 Online Training includes the following modules:

Getting Started

Level 1 - Technical Foundation

Level 1 is where every accounting firm lives. It’s the technical foundation that makes up the profession's comfort zone. It’s something accountants are really good at, so naturally, they gravitate towards it.

At the same time, it’s difficult to differentiate services at this level; being good at Level 1 is an assumed competency. Clients expect (and rightly so) that you excel at the preparation and delivery of financial statements, taxes, and audits. However, with proper training in our proven Level 5 methodology, you can add tremendous value even at this level.

Level 2 - Financial Fluency (What if)

Level 2 is about hindsight (understanding what has already happened) AND insight (understanding the implications of those outcomes going forward). 

We start with financial fluency: helping clients better understand their businesses from a financial perspective. We then 

take that fluency skill and do some “what if” calculations around the most critical ratios in a client's business. With the right mindset, tool set, and skill set, gained from online training in our complete Level 5 Advisor methodology, you can help your clients create the business of their dreams.

Level 3 (3A and 3B) - Discovery

At Level 3 we work with clients from a strategic perspective to understand their vision, and ensure they have a clear plan for executing that vision. Borrowing from Stephen Covey, “beginning with the end in mind” (knowing where your clients want to go in the future), helps you tailor information to support strategically focused decision-making. It’s the difference between managing the business day-to-day and managing toward a desired outcome.

In Level 3, the focus shifts from analyzing the past to planning for the future. This level is divided into two sections: Level 3A is about uncovering opportunities in your client's business while Level 3B is about planning and facilitation. 

By investing in Level 5 training (an investment you can recoup with a single client engagement), you will be setting yourself apart from every other accountant in your market.

Case Study

Level 4 - Linking Activities to Outcomes

Level 4 looks at the plans developed at Level 3 and translates the big picture goals into measurable activities called KPIs (key performance indicators). We establish a performance measurement system to monitor the KPIs. Those KPIs are designed to support management decisions.

Equally valuable, from a client perspective we are able to provide the team with strategically relevant feedback about how they are performing. We implement the feedback loop through the use of custom dashboards.  At this stage, with the tools and support available from Level 5 training, you will be creating an actionable plan that everyone in your client's company can follow.

Level 5 - Continuous Improvement

Level 5 is about the ongoing review of measures and outcomes to determine if clients are on track to achieve the goals they’ve set for themselves. 

As market conditions change or your client's goals and strategies get adjusted, you'll end up helping clients develop new measures or realign the ones they already have in place to provide the decision support needed to run the company more effectively. Thanks to your Level 5 Certified Advisor training, you will at last be able to call yourself a true Trusted Advisor.  

Graduation / Certification

* Edi Osborne describes her approach to advisory services (and the basis of the Level 5 Advisory Methodology) in her business fable, “Firm Forward: A Journey From the Land of Compliance to the World of Reliance ” which is available on Amazon. 

The "in the BLACK" Course

Take the time to apply these proven principles within your accounting, bookkeeping, and/or tax firm to build the business that is growing and working more efficiently.  With your instructor, Roger Knecht - president of Universal Accounting Center, you'll get the insights you need to work ON your business to find and retain new clients, increase your revenue per client, as well as understand the importance of workflow using standard operating procedures to insure profitability.

Learn how the 9 secret principles will help you have the premier accounting firm.  This is the secret behind your successful accounting service.  It is here you will discover what you need to know about running the premier accounting firm ... allowing you to also get paid what you are worth.  

Based upon the book "in the BLACK - Nine Principles to Make Your Business Profitable" By Allen Bostrom, CPA

"I came across Universal Accounting Center and the book “In The Black” about 9 years ago when I was starting my own accounting business.  I had graduated with an accounting bachelor’s degree the year prior and was excited to get started.  I wanted to build a company that offered really good accounting and consulting services so that I could feel good about the quality of work I was providing my clientele as well as to earn a comfortable living doing it.  Universal Accounting and In The Black offered me great knowledge and gave me the confidence I needed to succeed on my own.  I still refer back to In The Black now 9 years later and use the principles outlined to help clients focus on the things that will really help their business.  In The Black is a great foundation for consultations, and I have found it to be a very valuable resource in my practice.  I highly recommend Universal Accounting to anyone looking to go out on their own, or to improve what they already have in place.” – Chris Webb, Certus Accounting Solutions, LLC. CEO

Every chapter is filled with principles and concepts that you can use immediately to become more profitable in your business and to enhance your expertise — and wisdom — in business decision-making.

Gain  Business Wisdom

In the Black introduces the concept of the Wisdom Pyramid. It is a way of modeling the assimilation of data into meaningful and predictive business decisions.

You will learn how accounting is the primary source of data and how to use this data to work your way up the Wisdom Pyramid using reports and statistical analysis of your business data.

Communication

In the Black introduces a model for increased profitability, the Universal Business Model.

Under the Universal Business Model (UBM), communication between the three basic functions of all business increase profitability.

In the Black explains how each department must communicate with every other department, and how it directly affects profitability.

Be More Profitable

As you learn to increase communication across the business functions of marketing, production, and accounting, you become more profitable as a natural consequence.

When production knows from the marketing function what products and services that customers want, they know what to produce to make the company more profitable. Likewise, if the accounting function of the company informs marketing that costs have risen for a particular product, marketing now knows to raise the price of the product to maintain profitability.

"Red To BLACK" - Accounting Management Course

This is based on the book "Red to BLACK" which is written to help accounting professionals provide value added services to their clients with confidence and competence.  The courses helps you lean and apply these principles within your firm to generate more revenue per client as their Profit & Growth Expert.  

Within this course you will learn the amazing secret principles to turn around your client's business from Red to BLACK.  This is the "how to guide" to the next secret behind your successful accounting firm.

Discover what you need to know about to become more than an accounting to small businesses but a Profit Expert.

This course is taught by Roger Knecht, president of Universal Accounting Center.  He will help you work through the three critical turnaround areas, controlling cash flow, reducing expenses and increasing revenue.  After completing this course you'll have both the confidence and competence to take this to your clients.

This truly is the accountants guide to quick turnarounds.

Many times, when small business owners need help, they turn their accountant for advice and counsel.  "Red to BLACK" is the guidebook for accountants (you) and consultants who work with these business owners.  Within the course we'll focus on the the crucial aspects of the turnaround process.  Simple steps are outlined from the initial contract through to the stabilization and profitable growth of the client.  Three business case studies will be used in the course to help give you experience and confidence in the process.

"Red to BLACK" illustrates an effective way to build your accounting practice, make more money and gain expertise in helping troubled small businesses - making them profitable once and for all.  This is the guide to your first turnaround opportunity or to enhance the accounting and management skills even if you are a professional now.

After this course you will:

  • Become more than an accountant to small businesses, a Profit & Growth Expert
  • Find out if this turnaround work is right for you personally and for accounting firm to offer
  • Set up a turnaround project to best meet the needs of the business in trouble and also get paid well for it
  • Assess the business situation accurately and quickly
  • Create a turnaround business plan that can bring success in 30 days with the complete commitment of the business owner
  • Work through the three critical turnaround areas - controlling cash flow, reducing expenses and increasing revenue.
  • See how to reassess the situation after 30 days to see what went well and what still needs to be done to make the business profitable.
  • Put everything together to build your earnings and your reputation as a turnaround expert as well as the Profit & Growth Expert for small business.  

Red To Black In 30 Days
 A Small Accountant’s Guide to Quick Business Turnaround 

by Allen Bostrom, CPA

Do you or any of your clients need help turning a business around - quick?

This economy has devastated many small businesses, and they need help fast— like, yesterday!

Whether you're a struggling business owner or a financial professional, Red to Black in 30 Days will be an invaluable resource for your business, helping you turn failing companies around and achieve true success and profitability. And as a contract accountant, bookkeeper, and/or tax preparer, you'll find this knowledge increases your expertise and appeal exponentially.

Build a Successful Bookkeeping Service

Fast Track your Start-up

What you need to do to ensure success:

The four fears that will stop your individual progress and what to do about them

Seven issues every freelancer should consider when starting an accounting service

A step-by-step process of starting right

What equipment you need to make it work

What to put on those business cards


Marketing — It’s More than Advertising

The “Key Three” marketing strategies that everyone should begin with:

Nine additional marketing strategies that will win you clients

Proven marketing letters

Preparing your “30 Second Commercial”

Keep your name in front of your contacts

How to network with the pros

 

6 — Professional Presentations and Fee Calculations

Make every contact count

The three objectives of every presentation

Getting the client to scream “Yes”

Calculating a fair and honest fee for your services

Getting the money upfront

What to charge for other services

The Ten Tips to Business Success


The intent of this module is to help you start your bookkeeping and accounting business such that you are in business for yourself but not by yourself.  In addition to creating your business plan, you’ll work with your assigned business coach to identify and implement effectively proven marketing efforts that we’ve determined to be both effective and inexpensive.  

Here’s what you can expect:

You’ll have an assigned Marketing Coach to support & help build a bookkeeping business

Building a Successful Bookkeeping ServiceThe turnkey process to start & build a successful accounting business. This includes proven marketing strategies, pricing, client interviewing for budgeting & forecasting and much more.

As part of your enrollment and upon completion of the program you’ll have the opportunity to speak with your assigned business coach and have a Marketing Implementation Session.  This will be a one-on-one discussion to develop your business plan and a clear marketing strategy to get you the clients you need.

Build Your Own Tax Preparation Business

Learn proven strategies to create, launch, and grow your own profitable tax service with expert coaching and real-world insights from Universal Accounting Center.

Overview

This training module is designed to give you a head start in creating and running your own tax preparation service. Since 1979, Universal Accounting Center has helped thousands of individuals start and grow successful practices. Each session is crafted with years of industry experience and feedback from seasoned tax professionals, ensuring you're equipped to move faster and further than your competition.

Each session provides practical steps for launching your business and working confidently with clients.

Session Highlights

  • Getting Started Right: Business setup, equipment, and essentials
  • Effective Marketing: Nine client-building strategies
  • Comfortable Interviewing Techniques: Role-play demonstrations and structure
  • Profitable Fee Calculations: Learn to charge like a pro and earn $100+/hr
  • Always the Expert Tax Preparer: Professionalism and best business practices

What You’ll Gain

  • Confidence to launch and manage your own tax business
  • Tools and strategies for acquiring and retaining clients
  • Effective interviewing and pricing techniques
  • Step-by-step direction from experienced professionals
  • Access to coaching and marketing support

Bonus: Build a Profitable Tax Service

This bonus training is included to help you explore the launch of a tax service in parallel or as a future expansion. Topics include business setup, pricing, and marketing strategies tailored for tax preparers.

  • Step-by-step startup guidance and business planning
  • Marketing strategy development and proven client acquisition tactics
  • Fee calculation models and client presentation tips
  • Real-world case studies and service pricing benchmarks
  • Ongoing marketing coaching and implementation session with a dedicated business coach

Average Completion Time: 10 hours

Why is the Universal Practice Builder program so IMPORTANT?

The Real World from OnFire Reviews & Content on Vimeo.

The Universal Practice Builder™
 The ART and SCIENCE of Getting Clients

30 hours

The ART makes it FUN.  The SCIENCE makes it CERTAIN.  The Comprehensive Universal Practice Builder Course can make you as powerful in MARKETING your accounting, bookkeeping and tax services as you are in PROVIDING them.  You will learn how to say the RIGHT thing, in the RIGHT way, at the RIGHT time to the RIGHT person, and how to determine what is RIGHT.  gives you the proven marketing strategies, tactics and tools to make your marketing fun, effective, and so much easier.  Focusing on low cost and no cost proven marketing strategies, you can multiply and accellerate your marketing success as you learn how to have natural conversations that will attract, convert and retain better paying clients.

Course Contents:

  • Learn about basic personality types using the Colors system - strengths and weaknesses of each and how to deal with them, including your own color.  Learn how to work well with any personality type and present the benefits of your services more effectively depending on their unique priorities.
  • Design, implement and develop your own detailed marketing plan.  Learn how to set your income goals and break them down into a 1 year and 3 year marketing plan. Learn how to re-evaluate and revise your plan as needed.
  • Learn the basics of persuasive presentations including how to put together an effective 30 and 60 second commercial to attract clients, what to say to set appointements, and how to convert presentations into clients. All the marketing techniques taught lead to a face-to-face appointments. 
  • Learn how to price your services and present your value to maximize your profitability and keep your clients happy 
  • Learn 12 marekting strategies that you can use depending on your own strengths and weaknesses that build naturally on your current circle of influence to build steadily outward from there. 
  • Includes dozens of sample letters, emails, and other marketing materials for you to adapt to your own accounting/bookkeeping and tax service.
  • Learn how to overcome resistance and address the inertia, fear and concerns of your potential clients. 

For more information GO HERE!

Bundle includes

Here are all the courses that are included in your bundle.